You sell. We take care of the rest.

Bravva is led by Eleni Hernández, a seasoned Customer Success leader experienced in scaling post-sales teams at high-growth SaaS startups across LATAM and Europe.

What makes us different:

  • We specialize exclusively in early-stage SaaS startups

  • We deliver actionable playbooks, not vague recommendations

  • We embed with your team, build alongside you, and leave sustainable systems in place

Our Values:

  • Clarity, not complexity

  • Execution over theory

  • Systems that scale beyond our engagement

Meet Bravva

Flexible Engagement Models to Scale Your Post-Sales

Strategic Sprint

Who it's for:
Startups looking for immediate clarity, actionable diagnostics, and quick wins.

What you get:

  • Rapid assessment of your current Customer Success, Delivery, and Support gaps

  • Clear, prioritized roadmap and playbook for fast implementation

  • Quick-win initiatives to deliver measurable improvements in weeks

Fractional Post - Sales Lead

Who it's for:
Startups that need hands-on, expert help to build and operationalize post-sales systems from scratch.

What you get:

  • Fully embedded fractional lead to build your Customer Success and Support functions

  • Operational playbooks, workflows, and training customized for your team

  • Scalable foundations ready for internal handoff and sustainable growth

Ongoing Advisor

Who it's for:
Founders or teams seeking ongoing strategic advice, regular iterations, and long-term scalability.

What you get:

  • Continuous strategic advising and quarterly planning sessions

  • Regular playbook refinement based on real-world feedback

  • Strategic guidance to scale your post-sales organization sustainably

Ready to Scale Your Post-Sales?

Let's discuss how Bravva can help you build Customer Success, Delivery, and Support systems tailored to your startup’s stage and goals.

In this free 30-minute discovery session, we’ll:

  • Identify your current post-sales gaps and opportunities.

  • Explore the best Bravva engagement model for your needs.

  • Provide immediate strategic insights you can apply right away.

Sessions available in English or Spanish via Zoom or Google Meet.

We’d love to hear from you

Have questions or want to explore how Bravva can help your startup scale its post-sales systems?

Reach out directly, and we’ll get back to you quickly.

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